What are the challenges the company faces using telephony with CRM?

Business person overwhelmed by separate CRM and phone system screens, symbolizing challenges of telephony-CRM

What Are the Challenges the Company Faces Using Telephony with CRM? Table of Contents We understand the importance of customer relationships in today’s competitive business landscape. In Palam, New Delhi, feature of CRM software called CRM telephony enables companies to link their phone systems with their CRM (customer relationship management) system. This enables companies to […]